NOTE: – There is one job opening in the Department of Environmental Health
Department: Department of Environmental Health, Consumer & Environmental Protection Agency
Salary: $83,233.28 - $100,973.59 Annually
Location: San Jose Metropolitan Area, CA
Job Type: Full-Time
Department: County Executive
Job Number: 19-A2Q-A
Closing: 9/9/2019 11:59 PM Pacific
Under general direction, plan, manage and coordinate community and media relations activities for an Agency or Department, or major division thereof; develop policies, standards and guidelines for collection, review and presentation of information to be communicated to the public and to the media.
- Formulates, directs, and implements procedures, policies, standards and guidelines for collection, review and presentation of information to be communicated to the public and media;
- Develops and implements public awareness and educational programs using a variety of promotional techniques;
- Studies the public's interests/knowledge in various programs, activities and outcomes of County government;
- Functions as the primary media contact for departmental or division level incidents and issues, 24-hours per day;
- Makes presentations before various groups on a local, state and national level;
- Creates and maintains departmental website content;
- Develops and maintains social media presence for the department;
- Monitors social and traditional media activity pertaining to the department;
- Prepares, edits and submits news releases to online and print newspapers, television and radio stations;
- Prepares pamphlets, brochures, newsletters and other outreach material;
- Conducts research and prepares reports of findings, and conclusions and recommended actions;
- Participates as a member of the County Emergency Public Information staff;
- Acts as a trainer/facilitator for individuals and groups in subjects and processes related to community and media relations;
- Establishes a community information program;
- May arrange tours of County facilities for interested groups and individuals;
- Coordinates and manages special projects and activities;
- May supervise subordinate communications and/or support staff;
- May be assigned as a Disaster Service Worker, as required;
- Other related duties, as assigned.
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.
Training and Experience Note: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to a Bachelor's degree in Communications, Public Relations, Business Administration, Public Administration, Journalism or a closely related field;
Three (3) years of full-time experience in public relations or a closely related field. Related experience must be directly involved in the preparation and dissemination of information to the general public and acting as a spokesperson.
Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.
- Principles and techniques of effective public communications, public relations and media relations;
- Techniques and methods used in evaluating the effectiveness of a public information program;
- Customs and practices of traditional media, social media and citizen journalists;
- Principles and techniques of copy writing, speech writing, planning press conferences and preparing news releases;
- Tools and software necessary for audio and video recording and editing;
- Copyright and trademark laws pertaining to use of multi-media;
- Methods and techniques used in evaluating public attitudes regarding County and Departmental operations and issues and the determination of public affairs needs;
- The organization and operation of County government;
- Risk, crisis, and emergency communication principles;
- Computer systems and software to enter, access, retrieve data and process information including spreadsheets, relational databases, word processing or desktop publishing software;
- Methods of administrative problem solving;
- Research and analysis methods and principles;
- Presentation techniques.
- Plan, organize and implement an effective public and media information program;
- Write and edit articles for publication, speeches, scripts for radio and television, reports and correspondence for the signature of executive managers;
- Understand and communicate technical data to the media and other sources;
- Develop and maintain effective working relations with those contacted during the course of work, including interacting effectively with co-workers, media and others;
- Measure success of public information methods, including social media;
- Effectively speak before and facilitate discussions with large and small groups of people;
- Organize, write, design and layout various written communications for a broad range of target audience levels;
- Learn the laws and regulations pertaining to the operations of the department;
- Supervise, train, develop and motivate staff;
- Effectively utilize information systems;
- Prepare clear and concise reports and written communications;
- Communicate effectively both verbally and in writing.
Work irregular hours, including some nights and weekends and be on call and available to respond to County emergencies as necessary.