Visit the Santa Clara County, CA Jobs Website to View Full Job Description & To Apply Online

NOTE: – There is one job opening in the Department of Environmental Health
Department: Department of Environmental Health, Consumer & Environmental Protection Agency

Salary: $83,233.28 - $100,973.59 Annually
Location: San Jose Metropolitan Area, CA
Job Type: Full-Time
Department: County Executive
Job Number: 19-A2Q-A
Closing: 9/9/2019 11:59 PM Pacific


Under general direction, plan, manage and coordinate community and media relations activities for an Agency or Department, or major division thereof; develop policies, standards and guidelines for collection, review and presentation of information to be communicated to the public and to the media. 

Typical Tasks

  • Formulates, directs, and implements procedures, policies, standards and guidelines for collection, review and presentation of information to be communicated to the public and media;
  • Develops and implements public awareness and educational programs using a variety of promotional techniques;
  • Studies the public's interests/knowledge in various programs, activities and outcomes of County government;
  • Functions as the primary media contact for departmental or division level incidents and issues, 24-hours per day;
  • Makes presentations before various groups on a local, state and national level;
  • Creates and maintains departmental website content;
  • Develops and maintains social media presence for the department;
  • Monitors social and traditional media activity pertaining to the department;
  • Prepares, edits and submits news releases to online and print newspapers, television and radio stations;
  • Prepares pamphlets, brochures, newsletters and other outreach material;
  • Conducts research and prepares reports of findings, and conclusions and recommended actions;
  • Participates as a member of the County Emergency Public Information staff;
  • Acts as a trainer/facilitator for individuals and groups in subjects and processes related to community and media relations;
  • Establishes a community information program;
  • May arrange tours of County facilities for interested groups and individuals;
  • Coordinates and manages special projects and activities;
  • May supervise subordinate communications and/or support staff;
  • May be assigned as a Disaster Service Worker, as required;
  • Other related duties, as assigned.

Employment Standards 
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.
Training and Experience Note: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to a Bachelor's degree in Communications, Public Relations, Business Administration, Public Administration, Journalism or a closely related field;


Three (3) years of full-time experience in public relations or a closely related field.  Related experience must be directly involved in the preparation and dissemination of information to the general public and acting as a spokesperson.
Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.
Knowledge of: 

  • Principles and techniques of effective public communications, public relations and media relations; 
  • Techniques and methods used in evaluating the effectiveness of a public information program; 
  • Customs and practices of traditional media, social media and citizen journalists; 
  • Principles and techniques of copy writing, speech writing, planning press conferences and preparing news releases; 
  • Tools and software necessary for audio and video recording and editing; 
  • Copyright and trademark laws pertaining to use of multi-media; 
  • Methods and techniques used in evaluating public attitudes regarding County and Departmental operations and issues and the determination of public affairs needs; 
  • The organization and operation of County government; 
  • Risk, crisis, and emergency communication principles; 
  • Computer systems and software to enter, access, retrieve data and process information including spreadsheets, relational databases, word processing or desktop publishing software;
  • Methods of administrative problem solving;
  • Research and analysis methods and principles;
  • Presentation techniques.

Ability to: 

  • Plan, organize and implement an effective public and media information program; 
  • Write and edit articles for publication, speeches, scripts for radio and television, reports and correspondence for the signature of executive managers; 
  • Understand and communicate technical data to the media and other sources; 
  • Develop and maintain effective working relations with those contacted during the course of work, including interacting effectively with co-workers, media and others; 
  • Measure success of public information methods, including social media; 
  • Effectively speak before and facilitate discussions with large and small groups of people; 
  • Organize, write, design and layout various written communications for a broad range of target audience levels; 
  • Learn the laws and regulations pertaining to the operations of the department; 
  • Supervise, train, develop and motivate staff; 
  • Effectively utilize information systems; 
  • Prepare clear and concise reports and written communications; 
  • Communicate effectively both verbally and in writing. 

Physical Requirements

Work irregular hours, including some nights and weekends and be on call and available to respond to County emergencies as necessary.

Visit the Santa Clara County, CA Jobs Website to View Full Job Description & To Apply Online